FAQ
Q: What type of movies and games are included?
A: We include over 35 movies and games with this particular product. Ranging from adventure, travel, science fiction, cartoons and horror, we make sure every audience can find what they are looking for. New content is regularly updated for free, keeping your venue relevant.
Q: What are the characteristics of this product?
A: The 6P VR CAR™ . Allows for six persons at a time to enjoy a VR 360° movie. Appealing look, sturdy construction and a massive content library make it an highly reliable and profitable virtual reality product.
Q: Can you customize the machine with different materials, color schemes or logos?
A: Yes, all machines are manufactured in our well equipped facility which enables us to change many parameters depending on our clients preferences and needs. Feel free to contact us for any special requirement you may have.
Q: Can you help me with if I have a problem with your product?
A: Our after sales department is available 24/7, making sure they can immediately solve your problem or answer any questions independently of your time zone.
Q: Can you assist on-site in case of malfunction?
A: Our company has an extensive experience in manufacturing and delivery of arcade devices.Our strict quality control makes our products extremely reliable. In the unlikely event of a malfunction our after sales department will assist you in solving the issue following our debugging protocol with detailed instructions, photos and videos. If the problem persists our company can arrange for a technician to provide on-site assistance anywhere in the world. Installation and training services are also available.
Q: What is covered by the warranty and for how long?
A: All hardware is guaranteed for twelve months upon delivery. During this period any defective part will be provided for free according to the requirements of the product. Please contact Jamma Amusement Technology® sales department for detailed or additional information.
Q: What is the break even point for this product?
A: The break even point of any product mostly depends on the following conditions: Venue location, rent price, ticket price, attendance, employees and other associated costs. However the average payback time is from 2 to 4 months.
Q: Why can I find cheaper products online, are you expensive?
A: Jamma Amusement Technology® is committed to developing a long lasting relationship with clients and partners. Returning customers are an essential part of our business, that’s why we only use the best materials, configurations and finishes for our products, thus making for a slightly higher price range. This approach gives us pride in our work and makes for good business.
Q: What is the difference between 2D and 9D?
A: 2D and 3D refer to dimensions in space. 2D is "flat", using the horizontal and vertical dimensions, 3D adds the depth dimension. It is essentially the difference between a photo and a sculpture.
4D is a marketing term for a system combining a 3D film with physical effects that occur in synchronization with the 3D movie and may include motion, rain, wind, temperature changes, strobe lights, smell and vibration.
5D and 6D are often used for promotion to attract more customer but actually present no major difference compare to the 4D film .
7D offers the same attributes as the 4D system plus the ability for the spectator to interact directly with the movie, usually using a gun or some other input device.
9D is the latest technology in enhanced cinema and gaming. Besides the capabilities of a 7D system, the 9D technology has the viewer also wear a virtual reality headset, allowing for a fully 360 experience and interactivity.
If you have any questions, please feel free to contact us.